Refund Policy
RETURNS
Refunds must processed within 14 days from the date of purchase, through the same method as the method of payment. You can return your items by contacting us by email at haftinausa@gmail.com .
Once you receive confirmation, ship the items to the address below.
Customers are responsible for return shipping costs.
Shipping fees and handling surcharges are non-refundable.
RETURN ADDRESS
HAFTINA RETURNS USA
808 Commerce Park Drive
FINAL SALES
Custom made or personalized items i.e. special color, finish or unusual size variations cannot be returned. Please shop responsibly!
EXCHANGES
We do not offer exchanges. If you wish to swap goods for a different size/color, you may do so by returning the items and then placing a new order for the desired size or color.
DELIVERY GONE WRONG?
If the parcel arrived to you damaged or the order is not complete, please contact us right away. Please attach pictures if possible and description of what happened by e-mail address: haftinausa@gmail.com