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Refund Policy

RETURNS

Refunds are processed within 14 days from the date of receipt, through the same method as the method of payment. You can return your items by contacting us by email and shipping the items to our company address.

Customers are responsible for return shipping costs.

Shipping fees and handling surcharges are non-refundable.

 

RETURN ADRESS

HAFTINA RETURNS USA

808 Commerce Park Drive

Unit 7628 
OGDENSBURG, NY   
13669

 

FINAL SALES

Custom made or personalized items i.e. special color, finish or unusual size variations cannot be returned. Please shop responsibly!

 

EXCHANGES

We do not offer exchanges. If you wish to swap goods for a different size/color, you may do so by returning the items and then placing a new order for the desired size or color.


DELIVERY GONE WRONG?

If the parcel arrived to you damaged or the order is not complete, please contact us right away. Please attach pictures if possible and description of what happened by e-mail address: haftinausa@gmail.com

STILL NEED HELP?
Please feel free to contact us and we will make the return or exchange process simple and quick.